Privacy Policy for Coachhub

Coachhub is a digital platform for coaches, clubs, groups, and users. The service is used to build training content, set up training plans, follow up groups, deliver sessions, share videos, and structure development over time.

This privacy policy explains how we process personal data when you use Coachhub, what data we may process, why we process it, who it may be shared with, and what rights you have.

1. Who is responsible for the processing?

Coachhub processes personal data to provide and improve the service.

When a club, coach, or organization uses Coachhub to follow up users, groups, training plans, communication, or content, that club or organization may be the controller for parts of the processing. In those cases, Coachhub processes data on behalf of the club or organization.

Privacy contact: post@bikubai.com

2. What data do we process?

We may process the following types of data:

• name
• email address
• phone number
• club affiliation
• coach, user, or administrator role
• group membership
• login and account information
• training plans and sessions
• completed training sessions
• videos, resources, notes, and feedback
• progress, tests, and development data
• communication between coach, club, and user
• technical data such as IP address, device type, browser, login time, and security logs

3. What do we use the data for?

The data is used to create and administer accounts, provide access to Coachhub features, organize users in groups, deliver training programs, follow progress, provide feedback, send relevant messages, handle support, secure the service, and improve functionality, user experience, and stability.

4. Legal basis

Processing may be based on contract, legitimate interest, consent where required, or legal obligation.

5. Video, training content, and feedback

Coachhub can be used to upload, share, or display training videos, sessions, resources, notes, and feedback. Access is limited to relevant users such as coaches, guardians where applicable, administrators, or clubs.

Video and training data must only be used for relevant training, follow-up, and development purposes.

6. Children and young users

Coachhub may be used by or for younger users. Clubs, coaches, or organizations are responsible for ensuring that necessary consent or other legal basis is in place where required.

We emphasize limited exposure and access to training data, video, and feedback for relevant people only.

7. Sharing of data

We may share relevant data with the club, coach, or organization you are connected to when this is necessary for training, follow-up, group administration, progress, or other use of the service.

We may also use technical providers for operations, storage, security, analytics, email delivery, and support. We do not sell personal data.

8. Storage and deletion

We store personal data for as long as necessary for the purposes for which it was collected, or for as long as we are required to store it by law. When data is no longer necessary, it will be deleted or anonymized.

9. Your rights

You may have rights to information, access, correction, deletion, restriction, objection, data portability, and withdrawal of consent where processing is based on consent. Contact us if you want to exercise your rights.

10. Security, cookies, and changes

We work to protect personal data against unauthorized access, changes, loss, or misuse through access control, technical safeguards, logging, procedures, and limited access.

Coachhub may use cookies and similar technology for login, security, user experience, analytics, and technical operations. We may update this privacy policy when needed, and the latest version will be available in the service.

11. Contact

If you have questions about privacy or want to exercise your rights, contact us at post@bikubai.com.